Terms & Conditions
Last Updated: December 2025
1. Welcome to the KoKoCase Family!
Welcome to KoKoCase.com. We provide premium mobile phone cases and accessories designed to protect and style your tech. By browsing our site or making a purchase, you agree to the following terms. We've kept them simple and transparent because we value your trust.
2. Who Can Shop With Us?
We love tech enthusiasts of all ages! However, to make a purchase, you should be at least 18 years old. If you are under 18, you are welcome to browse our collection, but please ensure your parent or legal guardian handles the checkout process. By placing an order, you confirm you have the legal right to enter into a transaction.
3. Our Products & Digital Representation
We strive for perfection in every case. Please note:
Visuals: We use high-quality imagery to show our products. However, due to different screen calibrations and studio lighting, the actual color or finish of your case might vary slightly from what you see on your screen.
Availability: Our unique designs move fast! We reserve the right to limit quantities or discontinue a product at any time.
4. Pricing & Secure Payments
Currency: All prices are listed in Indian Rupees (INR).
Taxes: Prices are inclusive of GST unless otherwise specified at checkout.
Payment Security: We use encrypted, industry-standard payment gateways to ensure your card and banking details remain private and safe.
5. Shipping & Order Fulfillment
Order Confirmation: You'll receive an email/SMS once your order is placed. This is our way of saying "we got it!"
Cancellations: We reserve the right to cancel orders due to stock errors, pricing glitches, or suspected fraudulent activity. If we cancel an order you've already paid for, a full refund will be issued immediately to your original payment method.
6. Ownership of Designs (Intellectual Property)
The artwork, logos, and website content you see here are the heart and soul of KoKoCase. They are protected by copyright and trademark laws. Please do not copy, reproduce, or use our designs for commercial purposes without our written "thumbs up."
7. Limitation of Liability
While we build our cases to be tough, KoKoCase is not responsible for any indirect damage to your device or personal data while using our products. We provide the "armor," but the "warrior" (you) is responsible for the overall care of your device.
8. Governing Law
We are an Indian brand, so these terms are governed by the Laws of India. Any friendly disagreements that we can't settle over email will be handled in the courts of [Your City/State], India.