How to Track Your Package?
Option 1: Check Your Inbox
Search your email for "KoKoCase Shipping Confirmation." Inside, you'll find a button that says "Track My Package." This is the most accurate and real-time way to see where your order is.
Option 2: Use Our Logistics Partners
We partner with the best in India to ensure your order arrives safely. Depending on the courier mentioned in your SMS, click the link below and enter your AWB (Tracking Number):
• Delivery Tracking
• BlueDart Tracking
• Ecom Express Tracking
• XpressBees Tracking
Order Status Guide
Confirmed: We've received your order and our team is picking your case from the warehouse.
Shipped/In-Transit: Your order is on the move! It's currently with our courier partner heading toward your city.
Out for Delivery: The final stretch! Your local delivery hero will be at your door today.
Delivered: Your phone just got a major upgrade!
Having Trouble Tracking?
If your tracking number isn't working or you haven't received an update for more than 3 business days, don't worry—we've got you covered.
Contact our Support Team:
Email: support@kokocase.com
Subject: Track Order # [Insert Your Order ID]
Response Time: Within 24 hours.
